Protecting your private information is a priority at Mountain Town Mental Health. This Statement of Privacy applies to www.mountaintownmh.com and Mountain Town Mental Health, PLLC and governs data collection and usage (collectively the “Company,” “me,” or “I”). For the purposes of this Privacy Policy, unless otherwise noted, all references to Mountain Town Mental Health, PLLC (MTMH) include www.mountaintownmh.com. By using the MTMH website, you consent to and unconditionally accept the data practices described in this statement. By providing us information offline, you are also agreeing to the terms of this Privacy Policy.

Collection of your Personal Information

MTMH may collect personally identifiable information, such as your username, first and last name, birthdate, phone number and e-mail address. If you purchase MTMH products and services, I collect billing and credit card information. This information is used to complete the purchase transaction. I may also retain any messages you send through the websites or our services, and may collect information you provide in any content you post to our websites or services. I use this information to operate, maintain, and provide to you the features and functionality of the services. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by MTMH. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MTMH website.

MTMH encourages you to review the privacy statements of websites you choose to link to from MTMH so that you can understand how those websites collect, use and share your information. MTMH is not responsible for the privacy statements or other content on websites outside of the MTMH website. In addition, you agree that we are not responsible for and we do not have any control over any third-parties that you authorize to access your information.

Use of your Personal Information

MTMH collects and uses your personal information to operate its website(s) and deliver the services you have requested.

MTMH may also use your personally identifiable information to inform you of other products or services available from MTMH and its affiliates. MTMH may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

MTMH does not sell, rent or lease its customer lists to third parties.

MTMH may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number, birthdate) is not transferred to the third party. MTMH may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MTMH, and they are required to maintain the confidentiality of your information.

MTMH may keep track of the websites and pages our users visit within MTMH, in order to determine what MTMH services are the most popular. This data is used to deliver customized content and advertising within MTMH, to customers whose behavior indicates that they are interested in a particular subject area.

MTMH will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MTMH, or the site; (b) protect and defend the rights or property of MTMH; and, (c) act under exigent circumstances to protect the personal safety of users of MTMH or the public.

Keeping your information safe

Company cares about the security of your information and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the websites. To protect your privacy and security, I take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from the Company, at all times. However, Company cannot ensure or warrant the security of any information you transmit to the Company or guarantee that information on the websites may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the Company websites, such as social networks. Company is not responsible for the functionality or security measures of any third party.

Storage and Processing

Your information collected through the websites may be stored and processed in the United States or any other country in which Company or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Company or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Accessing and Modifying Personal Information and Communication Preferences

If you have registered for the Websites, you may access, review, and make changes to your Personal Information, Billing Information, and certain Other Information by following the instructions found on the Websites. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.

Use of Cookies

The MTMH website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize MTMH pages, or register with the MTMH membership site or services, a cookie helps MTMH to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same MTMH website, the information you previously provided can be retrieved, so you can easily use the MTMH features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the MTMH services or websites you visit.

Ads on Company Website

We may also share certain information (but never your personal information) such as your location, browser and cookie data and other data relating to your use of our services with our business partners to deliver advertisements (“ads”) that may be of interest to you. Company may allow third-party ad servers or ad networks to serve advertisements on the services. These third-party ad servers or ad networks use technology to send, directly to your browser or mobile device, the ads and ad links that appear on the services, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs, see above) to compile information about your browser’s or device’s visits and usage patterns on the services, and to measure the effectiveness of their ads and to personalize the advertising content. Company does not sell, rent, or share the information we collect directly from you or about you from third parties with these third-party ad servers or ad networks for such parties’ own marketing purposes.

Please note that an advertiser may ask Company to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, Company determines the target audience and Company serves the advertising to that audience and only provides anonymous aggregated data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.

The Company Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers or contact such advertisers for more information.

Security of your Personal Information

MTMH secures your personal information from unauthorized access, use or disclosure.

Children Under Thirteen

MTMH does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you have reason to believe that a child under the age of 13 has provided Personal Information to me, please contact me, and I will endeavor to delete that information from my databases. Company does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The services and its content are not directed at children under the age of 13.

Important Notice to Non-U.S. Residents

It is important to note that the Websites and their servers are operated in the United States. If you are located outside of the United States, please be aware that any Information you provide to MTMH will be transferred to the United States. By using the Websites and by providing me Information when using our services, you hereby irrevocably consent to this transfer and our use of the Information and data provided by you in accordance with this Privacy Policy.

Opt-Out & Unsubscribe

I respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from MTMH, by contacting me here:

– Web page: www.mountaintownmh.com
– erik@mountaintownmh.com

I will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in my subscription databases.

Compromise of Information

In the event that any information under my control is compromised as a result of a breach of security, MTMH will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

How long I keep your Information

Following termination or deactivation of your User account, Company may retain your profile information and content for a commercially reasonable time for backup, archival, or audit purposes.

Changes to this Statement

Company may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When I change the policy in a material manner I will let you know by updating the ‘last modified’ date at the bottom of this page.

Contact Information

MTMH welcomes your questions or comments regarding this Statement of Privacy. If you believe that MTMH has not adhered to this Statement, please contact me at:

Erik Wardell with Mountain Town Mental Health
Email Address: erik@mountaintownmh.com
   

Effective as of July, 10, 2024
Last Modified July, 10, 2024